Friday 20 May 2011

Villiers vignettes - Customer focused franchises

This from Cruella...

Written answers and statements, 18 May 2011

Jonathan Edwards (Carmarthen East and Dinefwr, Plaid Cymru)

To ask the Secretary of State for Transport what plans he has for the Great Western franchise beyond 2013.

Theresa Villiers (Minister of State (Rail and Aviation), Transport; Chipping Barnet, Conservative)

The specification for the new franchise, to commence in 2013, will be developed over the next year in consultation with the railway industry and stakeholders.

No mention of listening to actual passengers then?