In the bad old days of British Rail the industry was rife with Spanish Practices.
For our younger readers these were "irregular or restrictive practices... not in accord with modern business practice" (Thanks Wikipedia).
Fortunately privitisation swept all this bad practice away and heralded a new dawn of partnership where the needs of the customer come first.
Therefore, The Fact Compiler was surprised to receive the following from a reader:
"Heard an excellent spanish practice from (Toc X) last week.
"Depot standbys can only be used to cover work at their home depot, so even if there is a cross cover agreement, the work has to be covered by the home depot.
"Result trains cancelled and passengers pissed off."
Thank goodness that sort of thing doesn't go on today. (Is this right? Ed)
Grimsby and Back
2 years ago
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